COVID-19 Restrictions and Responsibilities

The following restrictions and responsibilities shall apply to the students and the managements.

Note: Students must have face-masks and gloves with them. Without face mask no road test/driving lesson will be give and there will be no refund for that lesson or road test.

Cancellation and rescheduling

If you want to cancel or reschedule your lesson we need 48 hours prior notice through email, if you cancel the lesson less than 48 hours’ notice you will be charged $40 plus GST, if you cancel or reschedule your lesson less than 24 hours full lesson amount will be charged.

Refund Policy (Package Lesson)

Student who canceled at any time after the first lesson will be charged the individual lesson price for each lesson they have participated (in this case no package rate applies) We need 48 hours prior notice to the schedule lesson. Less than 48 hours’ notice cost candidate to one lesson additionally. Processing fees $40 will be charge additionally and remining balance will be refunded. On road driving school will not tolerate abusive language, aggressive or threating behavior toward our team member. In addition, anyone under the influence of drugs or alcohol will be refuse service. On Road driving school reserve, the right to cancel the student lesson with no refund. Please help us to teach you all technical and important driving skill and help us to provide positive experience.

Late and no show

If the instructor arrive student location and the student does not show at schedule time, the lesson is forfeited and there will be no reschedule or refund of the lesson. If you are 15 minutes late than balance of your lesson duration will be schedule and charged for the full lesson. Our instructor will wait maximum 20 minute then leave the location. On Road instructor have right to cancel your lesson and their will be no refund or reschedule the lesson.

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